:: Version 3.2.0 ::
Customizing iTop
By adding existing extensions
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Check what exist and you may pick-up some in this list of published extensions and install them as documented.
By writing your own extension
Base knowledge on creating iTop extensions modules:
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Refer to iTop customization mechanism to understand how to extend or modify iTop.
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Start by this step by step example, to create your first extension.
Don't be afraid to write your
first extension, even if you are not a developer.
Many customizations can be done without a single line of PHP code
Many customizations can be done without a single line of PHP code
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Searching and manipulating objects API
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Adding business logic on objects using CRUD events
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Adding your own events: Events API - New in 3.1 - August 2023
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Customizing the GUI with Interfaces API
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For XML syntax: XML Data Model Reference and XML Portal reference .
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For PHP code: iTop coding standards
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For icons: FontAwesome v5
Get familiar with the tutorial syntax before
reading below examples
"How to" examples
Changing the Datamodel
Class, Fields & Relations
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Add a field to the Server class - 2017 - reworked in March 2023
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(Re-)Define dictionary entries - 2019 - reworked in March 2023
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Force a field to be always mandatory - 2019 - reworked in March 2023
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Remove a field from Ticket - 2019
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Add a Dashboard on a Team - 2019 - reworked March 2023
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Define a dependency - 2021
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Add a 1:1 relationship - January 2022
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n-n reflexive & symmetrical - March 2022
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Creator of an object - April 2022
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Consolidated status - May 2022
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Add a TagSet in PHP - May 2022
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Add a Log entry in PHP - March 2023
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Add an n:n relationship - August 2023
Lifecycle: state, transition, stopwatch
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Add state and transition - reworked in February 2023
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Count time spent in a state - reworked in February 2023
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Notify after a delay in a state - February 2023
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Add a lifecycle on Physical Device - 2019 - reworked March 2023
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Force a field to be mandatory by lifecycle - 2019 - reworked March 2023
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Execute actions on transition - reworked in March 2023
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Predefined methods usable on transition - Nov 2021
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Allow direct creation in a state other than default - November 2023
Authentication and rights
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Create new Profile - 2017 - reworked in March 2023
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Delegate 'Admin tools' menus - New in 2.5
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Define your own Password policy - New in 2.7
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Implement Password expiration - New in 2.7
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Create your authentication method - New in 2.7
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Prevent User accidentally disabled - added in October 2021
User Interface
Mandatory, hidden, controlled
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Force a field to be read only - 2019 - reworked in March 2023
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Hide cost for some users - 2019
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Form Prefill: - 2019
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Prefill fields in an object creation form
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Prefill fields in a transition
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Prefill search criteria, when searching objects to link them to the current object - enriched August 2023
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Check data integrity: - 2019
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Ensure that
End date
is afterStart date
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Ensure that a Location is filled when on Physical Device is on Production
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Prevent changes on LinkedSet: eg prevent consumptions exceeding stock - August 2024
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Prevent Person's organization change to break associated Portal user - 3.1 - July 2023
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Prevent Users to create object of a class and limit them to modification only.
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Define Obsolescence rules - 2018
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Prevent duplicates - 2019
Display
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Change the iTop Homepage - 2020
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Enrich display of an object - 2019
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Differentiate homonyms - New in 3.0 - 2022
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Changing page title - March 2022
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Navigation between objects - August 2022
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Hide an object tab: Impact Analyses or Dashboard - 2022 - enriched August 2023
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Add action on a list - Dec 2022
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Hide object History - August 2023
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Add object overview - 3.1 - August 2023
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Order enum values - 3.1 - August 2023
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Order transitions - 3.1 - August 2023
Theme & Colors
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Changing iTop logos - reworked in March 2023
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Changing colors and more - Sept 2022
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Highlight critical objects - New in 2.7
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Change menu icon - New in 3.0 - 2022
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Class color & icon - New in 3.0 - 2022
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Changing left menu colors - Sept 2022
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Changing main colors - Sept 2022
Automation
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Compute WorkOrder End Date - 2019 - Reworked March 2023
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Count Ticket reopening - 2019 - Reworked March 2023
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Store Count of n:n relation - 2020 - Reworked January 2024
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Transfer Ticket to another iTop - July 2022
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Store Count of 1:n relation - Oct 2022
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Add a log entry when an attachment is added - March 2024
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Compute linkedset dependent values - August 2024
Ticket management
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Get resolution delay taking coverage window into account - 2019
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SLA by Service Subcategory - 2019
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Cascading Change closure: Resolve automatically all associated User Requests on
Related change
closure -
Service Provider with Intermediates - May 2022
Customizing the Portal
Only available since version 2.3, the enhanced Portal offers customization options
Examples of How to :
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Create Tickets for others - July 2021
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Add a Dashlet (since 2.5)
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Create a new portal - January 2021
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Optional relationship on Portal - March 2022
Contribute to iTop translations
3_2_0/customization/start.txt ยท
Last modified: 2024/08/13 09:54 (external edit)