About iTop
What you can do with iTop
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Document your IT infrastructure and all the relationships between the various pieces and stakeholders of the infrastructure (servers, applications, network devices, virtual machines, contacts, locations…)
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Manage incidents, user requests, planned outages…
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Document IT services and contracts with external providers including service level agreements
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Export all the information in a manual or scripted manner
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Mass import (manually and using scripts) or synchronize/federate any data from external systems
For different User profiles
iTop can be used by different types of users:
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Help Desk agents
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Support engineers (1st level, 2nd level…)
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Service managers
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IT managers
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End-users: a simplified “portal” interface is available to let them submit their requests directly.
On various Operating Systems
iTop relies on Apache/IIS, MySQL and PHP, so it can run on whatever operating system that supports these applications. It has been tested on Windows, Linux (Debian, Ubuntu and Redhat).
On any Web client
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iTop is a Web based application.
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You don’t need to deploy any client software on each user’s PC. A simple web browser is enough.
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It runs also on Solaris and MacOS X.
To find out what to do next in iTop, please read Getting started with iTop.
3_1_0/about.txt · Last modified:
2023/07/21 10:19 by 127.0.0.1