• Check what exist and you may pick-up some in this list of published extensions and install them as documented.

Helper to create the mandatory files for a new extension.

If you have never done it:

• Refer to iTop customization mechanism to understand how to extend or modify iTop.
• Start by this step by step example, to create your first extension.
• Check iTop coding standards
• Always refer to XML Data Model Reference and XML Portal reference for XML evolutions and exact syntax.
• If you have a doubt about the sequence of PHP methods on object manipulation: CRUD methods sequentiallity
• For writing generic extensions, limiting risks of incompatibilities with other extensions, uses the extensions API.
• Other useful ressources: FontAwesome v5,…

• Add a field to the Server class - 2017 - reworked in March 2023
• Define your own dictionary entries - 2019 - reworked in March 2023
• Force a field to be always mandatory - 2019 - reworked in March 2023
• Remove a field from Ticket - 2019
• Add a Dashboard on a Team - 2019 - reworked March 2023
• Creating a new class of CI: Monitor - 2017
• Define a dependency - 2021
• Add a 1:1 relationship - January 2022
• n-n reflexive & symmetrical - March 2022
• Creator of an object - April 2022
• Consolidated status - May 2022
• Add a value in a TagSet - May 2022
• Add a Log entry in PHP - March 2023

• Add state and transition - reworked in February 2023
• Count time spent in a state - reworked in February 2023
• Notify after a delay in a state - February 2023
• Behavior of a Stopwatch
• Add a lifecycle on Physical Device - 2019 - reworked March 2023
• Force a field to be mandatory by lifecycle - 2019 - reworked March 2023
• Execute actions on transition - reworked in March 2023
• Predefined methods usable on transition - Nov 2021

• Create new Profile - reworked in March 2023
• Delegate 'Admin tools' menus - New in 2.5
• Define your own Password policy - New in 2.7
• Implement Password expiration - New in 2.7
• Create your authentication method - New in 2.7
• Prevent User accidentally disabled - added in October 2021

• Force a field to be mandatory - 2019
• Force a field to be read only - 2019 - reworked in March 2023
• Hide cost for some users - 2019
• Form Prefill: - 2019
  • Prefill fields in an object creation form
  • Prefill fields in a transition
  • Prefill search criteria, when searching objects to link them to the current object
• Check data integrity: - 2019
  • Ensure that End date is after Start date
  • Ensure that a Location is filled when on Physical Device is on Production
  • Prevent a User to create a class that he can edit
• Define Obsolescence rules - 2018
• Prevent duplicates - 2019

• Change the iTop Homepage - 2020
• Add entry in ''other actions'' popup menu
• Creating a new dashlet for console dashboards: iFrame
• Enrich display of an object - 2019
• Differentiate homonyms - New in 3.0
• Changing page title - March 2022
• Navigation between objects - August 2022
• Hide Impact Analyses - Sept 2022
• Add action on a list - Dec 2022

• Changing iTop logos - reworked in March 2023
• Changing iTop colors - Sept 2022
• Highlight critical objects - New in 2.7
• Highlight state in 3.0 or in 2.7
• Change menu icon - New in 3.0
• Class color & icon - New in 3.0
• Changing left menu colors - Sept 2022
• Changing main colors - Sept 2022
• Create a new theme in 3.0 or in 2.7

• Copy linkedset with object copier - 2019
• Compute WorkOrder End Date - 2019 - Reworked March 2023
• Count Ticket reopening - 2019 - Reworked March 2023
• Calculated field & Cascading update - 2018
• Sum Components cost on Contract - 2020
• Store Count of n:n relation - 2020
• Synchronize data from an external application - 2020
• Transfer Ticket to another iTop - July 2022
• Store Count of 1:n relation - Oct 2022

• Counting time waiting for 3rd party - 2019
• Get resolution delay taking coverage window into account - 2019
• Count the number of time a UserRequest is re-open - 2019
  • Desactivate history tracking on the counter
• Close automatically after a delay - 2020
• User Request where TTO start on a planned date - 2019
• Planned User Request (advanced) - 2019
• SLA by Service Subcategory - 2019
• Inherite services from parent organization - 2019
• Use an holiday calendar per country for SLA computation
• Cascading Change closure: Resolve automatically all associated User Requests on Related change closure
• Service Provider with Intermediates - May 2022

Only available since version 2.3, the enhanced Portal offers customization options

• Portal Customization Overview
• Portal XML Reference
• Portal Limitations

Examples of How to :

• Make a field mandatory on the User Portal - 2019
• Allow to see more or less Tickets - 2019
• Create Tickets for others - July 2021
• Change scopes
• Change the bootstrap theme
• Change a menu icon
• Add a "create" button
• Add a new browse mode
• Add a Dashlet (since 2.5)
• Create a new portal - January 2021
• Optional relationship on Portal - March 2022

• How to translate