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:: Version 3.2.0 ::

Add a log entry when an attachment is added

Prerequisite: You must be familiar with the Syntax used in Tutorials and have already created an extension.

learning:
Use of event to execute action
level:
Advanced
domains:
PHP, Automation, Event, Attachment, Caselog
min version:
3.1.2
This requires at least iTop 3.1.2

Need: add a log entry on a UserRequest ticket each time someone add an attachment to the ticket

With the notion of event, you can subscribe to a particular event and execute a method as soon as this event is triggered.

  • We will create a method on the UserRequest class to add a log entry,
  • Subscribe to two different events and specify the callback method to use.

Add log entry

class::UserRequest
public function AddLogEntryOnAttachment(Combodo\iTop\Service\Events\EventData $oEventData)
{
    // Get the log, the returned object is an ormCaselog, so an object
    $oLog = $this->Get('public_log');
    // Get the Attachment object from the event
    $oAttachment = $oEventData->Get('attachment');
    // Get an ormDocument from the Attachment
    $oDocument = $oAttachment->Get('contents');  
 
 
    // Test which "event" has triggered the callback
    if ($oEventData->GetEvent() == EVENT_ADD_ATTACHMENT_TO_OBJECT)
        // Add an entry to the log, with the name of the file attached
        $oLog->AddLogEntry('Add an attachment: '.$oDocument->GetFileName());
    else
        $oLog->AddLogEntry('Removed attachment: '.$oDocument->GetFileName());
    // Set back that modified Log on the current UserRequest
    $this->Set('public_log', $oLog);
    $this->DBUpdate();
}

Subscribe to event

Here we subscribe to 2 different events, but the same callback method will handle the reaction

itop-design / classes
    <class id="UserRequest"  _delta="must_exist">
      <event_listeners>
        <event_listener id="AddLogEntryOnAttachment" _delta="define">
          <event>EVENT_ADD_ATTACHMENT_TO_OBJECT</event>
          <callback>AddLogEntryOnAttachment</callback>
          <rank>0</rank>
        </event_listener>
        <event_listener id="AddLogEntryOnAttachmentRemoval" _delta="define">
          <event>EVENT_REMOVE_ATTACHMENT_FROM_OBJECT</event>
          <callback>AddLogEntryOnAttachment</callback>
          <rank>0</rank>
        </event_listener>
      </event_listeners>
    </class>

Full delta

<?xml version="1.0" encoding="UTF-8"?>
<itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="3.1">
  <classes>
    <class id="UserRequest">
      <event_listeners>
        <event_listener id="AddLogEntryOnAttachment" _delta="define">
          <event>EVENT_ADD_ATTACHMENT_TO_OBJECT</event>
          <callback>AddLogEntryOnAttachment</callback>
          <rank>0</rank>
        </event_listener>
        <event_listener id="AddLogEntryOnAttachmentRemoval" _delta="define">
          <event>EVENT_REMOVE_ATTACHMENT_FROM_OBJECT</event>
          <callback>AddLogEntryOnAttachment</callback>
          <rank>0</rank>
        </event_listener>
      </event_listeners>
      <methods>
        <method id="AddLogEntryOnAttachment" _delta="define">
          <static>false</static>
          <access>public</access>
          <type>EventListener</type>
          <code><![CDATA[    public function AddLogEntryOnAttachment(Combodo\iTop\Service\Events\EventData $oEventData) { blablabla... }  ]]>
          </ code>
        </method>
      </methods>
    </class>
  </classes>
</itop_design>

With an iTop 3.1.0+ but lower than 3.1.2, you can maybe react on the Attachment class to the event:

  • EVENT_DB_AFTER_WRITE,
  • EVENT_DB_AFTER_DELETE

Then retrieve the object class, object key associated with the Attachment and if it's a User Request add a log entry…

3_2_0/customization/log-attachment.txt · Last modified: 2024/09/10 10:25 by 127.0.0.1
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